Rental terms and deposit rules

Operator: Medical sp. z o.o., Polish tax ID (NIP) 1133119166, 18 Karczewska St., 02-112 Warsaw, Poland. Contact person: Aleksander Dejek, aleksander.dejek@lariessport.pl, +48 726 336 007.

1. Booking and confirmation

1. The online form creates a provisional booking and blocks the selected slot.
2. The booking becomes confirmed after the team contacts the customer and confirms the price, model, location and service conditions.
3. The customer must verify the phone number, email address, date, time, model and duration.
4. The operator may propose another model or time for technical, safety or marina-related reasons.

2. Customer requirements

• A valid identity document must be presented.
• The driver must hold all qualifications required by applicable rules for the selected craft and area.
• The craft must not be operated under the influence of alcohol, drugs or medication impairing safe control.
• The customer must follow staff instructions, navigation markings and marina rules.

3. Handover and safety

1. Before departure, the team provides a briefing, life jacket and information on controls, route and emergency procedures.
2. The customer confirms the condition of the craft and reports visible damage before departure.
3. The passenger and load limits for the model must not be exceeded.
4. The operator may refuse handover when behaviour, documents or conditions create a safety risk.

4. Price and payment

• The price depends on the model, duration, package and add-ons. Prices displayed on the website remain indicative until the booking is confirmed by the team.
• The final amount is confirmed before the service.
• Additional attractions, events, transport, photo/video, fuel or external services are charged according to the confirmed offer.
• Late return may result in charges for additional time and organisational costs.

5. Refundable deposit

1. The deposit is paid before handover using the method agreed with the team.
2. It is refunded after timely return, inspection and settlement of any outstanding amounts.
3. In the event of damage, the deposit may be retained until repair costs are assessed. It does not cap liability where the loss is higher.

6. Liability and damage

• The customer is responsible for the craft from handover until its return is accepted.
• Collisions, failures, missing equipment and safety incidents must be reported immediately.
• Unauthorised drivers, unapproved towing, racing and use contrary to instructions are prohibited.
• Damage is settled based on justified repair, parts, transport, inspection and downtime costs.

7. Weather, cancellation and rescheduling

• Safety comes first. The operator may postpone, shorten or suspend the service due to unsafe weather, technical conditions or waterway restrictions.
• Settlement of a changed or cancelled booking follows the confirmed offer and circumstances.
• Customers should request changes as early as possible by phone or email.

8. Contact, privacy and complaints

• Phone: +48 726 336 007; email: aleksander.dejek@lariessport.pl.
• A complaint should include contact details, booking reference, description and preferred solution.
• Personal data is processed for booking administration under the privacy policy.

Version dated 10 July 2026. These terms do not exclude mandatory customer rights.